FAQ
What Should I Do if I Am in An Accident
- Be calm and make sure everyone is safe and doesn’t need medical attention
- Attempt to pull your vehicle to the side of the road so you aren’t in danger
- Contact local authorities
- Do not confront the other driver, wait for the authorities
- Take photos of the accident scene. The more angles the better
- Contact your insurance company
- Make sure to get a copy of the police report
- Contact Russ Darrow to coordinate your repairs
Is There Any Way to “Save or Waive” My Deductible?
The deductible is the only amount of the claim for which you are responsible. The insurance companies control costs so tightly that it is impossible to write an estimate for more than the amount of the actual damages (which is also insurance fraud!).
Consequently, the only way for an unethical shop to save or waive the deductible is to not repair some of the damage, thereby committing fraud. If a shop is willing to cheat an insurance company by not completing all repairs, what is to keep them from cheating you?
Your vehicle suffers diminished value by incomplete repairs or possible safety-related problems. In the end, you always get what you pay for.
How Many Estimates Do I Need?
ONE!
The choice of repair facility for your vehicle rests entirely with you. An estimate is just that…an estimate. Only after your vehicle is disassembled can the complete cost of needed repairs be finalized. We work closely with your insurance company to get your vehicle repaired the right way.
If all shops performed the correct repairs, the final bill would be the same. The worst repair in town and the best repair in town cost you the same…the deductible. Why not put your faith in Russ Darrow as thousands of vehicle owners do every year?
Top 10 Reasons to Use Russ Darrow For Your Collision Needs:
- We repair all makes…all models…domestic or import…no matter where it was purchased
- Convenient pickup and delivery at any Russ Darrow location convenient to you
- Expert color matching and state-of-the-art equipment
- Genuine factory replacement parts are available for all makes and models
- Mobile estimating eliminates the hassle of long drives
- As a Preferred Shop by major insurance companies, we can cut through the red tape and save you time
- 24-hour towing available
- Our ASE Certified and Factory Trained Technicians repair your vehicle properly without cutting corners
- Your satisfaction is our only priority
- We’re here to help you with your claim
Can I Finance My Repair?
Yes, you can! Although your insurance will help drive down costs, the final price can sometimes be more than you are comfortable with paying for all at once. At Russ Darrow Collision Center, we are always looking for ways to help our customers. That is why we have partnered with Sunbit Financing to help you finance any repairs you may need. Spread out your payment on a month-to-month basis, and pay for your repair on your own schedule.
How Do I Find if My Insurance Company is Going to Cover The Damage?
Russ Darrow works with almost all insurance companies. Working with insurance companies can be difficult and takes up a lot of time. Let us do the work for you. Once you have made the initial call to your insurance company, or the other party, we can take it from there!